TERMS & CONDITIONS General

Generally we try to remain as flexible as possible, but we reserve the right to enforce these terms and conditions. Please note these terms and conditions are primarily for the Self Catering Barn.

Booking your Holiday

To book the property, either telephone, email or write to us to reserve your holiday. We will check availability, accept the booking and arrange appropriate payment.

• 25% deposit

• or payment in full for holiday starting within 8 weeks of booking

• payment in full when booking as part of any deal, promotion or offer

If the deposit is not received or payment in full is not received within 5 days of making the reservation your reservation may be cancelled.

Payment for your Holiday

The final balance must be received by us at least 8 weeks before the start of your holiday. Please note while we will endeavor to send a reminder but reserve the right to retain the deposit if full if the settlement is not received 8 weeks before the holiday start date.

Cancellations

Please note that, once a booking has been confirmed, you are liable for the whole cost of the holiday.

However, if the reason for cancellation is not covered by your insurance scheme, we will, in any event, endeavour to re-let the property and, if successful, we will make a full refund, less a small administration charge. Accordingly, it is important that cancellations are intimated to us by telephone followed by immediate written confirmation.

Equipment

Each property is furnished and equipped to cater for the stated permitted occupancy and includes pots and pans, crockery, cutlery, iron and ironing board. Major items of domestic equipment are listed in the property details.

Pets

Guests will be liable for the full cost of any damage caused by pets. If you are any doubt as to whether a property is suitable for your pet we encourage you to telephone us with you query.

Linen

All properties are supplied with pillows, (two per person) duvets and bed linen. Towels are not included in the price, but may be hired from us at £5 per set.

Cleaning

All properties are cleaned thoroughly between each let. However, as only a limited period of time is available to clean properties, it is a condition of your let that you leave the property and its contents as you find it. If you do not want to be bothered with this please leave £20 on departure to cover the extra cleaning.

Short Breaks

Short break holidays of three nights or more can be arranged in some properties, subject to availability normally out with peak periods.

Complaints

It is important that as holidaymakers you enjoy your holiday and every effort has been made to ensure this. However, in the unlikely event of dissatisfaction with the property or subsequent problem, the holidaymaker should immediately contact us, so that the opportunity to rectify the problem is given.

TERMS & CONDITIONS OF HIRE

• The hirer shall ensure that the standard of cleanliness of the premises is as high on their departure as on their arrival. A surcharge of £25 may be levied if this condition is not observed.

• The Hirer shall not sub-let the premises or any part thereof.

• The number of people occupying the premises shall not exceed the number stated for the premises.

• The Hirer binds and obliges himself to vacate the hired premises without demand at the termination of the period of hire.

• The Hirer binds and obliges himself to pay the lessor in respect of any loss or damage beyond fair wear and tear.

• Your initial payment comprises a deposit of 25% of the total hire charge, plus supplementary charges for pets. The balance of the hire charge must be paid at least 8 weeks prior to the commencement of the holiday. The Lessor may treat the booking as cancelled if the balance of the hire charge is not sent by this date.

• If the booking is made within 8 weeks of the start of the holiday, payment in full at the time of booking is required.

• The Hirer agrees that, in the event of Cancellation, while all reasonable efforts will be made by the lessor to re-let, the Hirer will be responsible for paying for the period of tenancy booked if a substitute cannot be found.

• The Lessor, his agents or employees, accept no responsibility for loss, injury or damage to any member of the Hirer's party or their property, arising in any manner out of the let of the premises, however caused.

• The Hirer shall undertake to prevent any member of his party from causing a nuisance or disturbance to neighbouring residents or occupiers.

• The Hirer undertakes to leave the hired premises secure if left unoccupied during the period of let.

• The Hirer undertakes to relieve the Lessor from any liability for damage or injury by any member of his party, however caused.

• We reserve the right of entry to the properties at all reasonable times for the purposes of inspection or to carry out repairs or maintenance.